Mesh Systems
Mesh Systems Uses 葫芦影业APP to Optimize Resource Allocation and Maximize Revenue
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Mesh Systems
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Background
Founded in 2005 by Richard Baxter鈥攁nd recognized on the Inc. 500 list of fastest growing companies鈥擬esh Systems is a full-stack Internet of Things (IOT) solutions provider with a global list of well-known clients and business partners that extend across several industries and verticals, mainly on the industrial side.聽
According to their website, Mesh 鈥渄evelop[s] end-to-end IoT solutions with a repeatable cloud framework that accelerates time to market, avoids high upfront costs, and abstracts the complexity from solution development so that [clients] can focus on [their] domain.鈥 Today, Kyle Zeronik serves as their VP of Engineering and Tristin Maesch is their Engineering Coordinator.
The Challenge
Before adopting 葫芦影业APP, Mesh Systems was relying on Excel spreadsheets to manage their projects and resource allocation. 鈥淲e tried to visually represent who was allocated where,鈥 Zeronik said. This sheet鈥攚hich the company called 鈥渢he bingo board鈥 because of all of its color blocks and completed cells鈥攚orked, for a while that is. 鈥淚t worked when the project load was small and we were a 20-person team,鈥 Zeronik said. 鈥淏ut it was clear to us as our business grew that we needed something that was purpose-built for solving the resource allocation problem.鈥 And that鈥檚 a problem that every project-based team faces: who is working on what project and who has time available to take on more鈥攁nd how much more?
According to Zeronik, it didn鈥檛 take long before he got tired of managing the bingo board and started to look for a tool that would provide more value than he was getting from Excel. 鈥淵ou have projects that are ongoing and some that are ending, which means those resources are going back into the resource pool. Then you have new projects with new demands and you鈥檙e constantly trying to solve this problem of 鈥淒o I have enough people with this skill set [to do the work] or do I have too many and I need to sit people down?,鈥 he said. 鈥淚f I can鈥檛 staff projects fast enough then I鈥檓 holding up revenue. Knowing that I have the right resources for the projects that are coming in versus the projects that are rolling off is essential to running our business well from an operational standpoint.鈥
The spreadsheet simply wasn鈥檛 cutting it.
The Solution
It鈥檚 a good thing, then, that they found 葫芦影业APP. According to Zeronik, 鈥淭he first thing that struck me about 葫芦影业APP was that I could tell it was a tool that was purpose-built for project resource allocation.鈥 Immediately Zeronik and Maesch knew that it would accomplish what their Excel spreadsheet did and more鈥攂ut most importantly, 鈥漺ithout the pain.鈥澛
According to Maesch, what really stood out about 葫芦影业APP was the fact that resource allocation was truly at the forefront of their solution. 鈥淚 hate making comparisons,鈥 Maesch said. 鈥淏ecause a lot of other softwares have value of their own, but the resource allocation piece always just seemed to be a glorified spreadsheet with just more layers dropped on top of it. Don鈥檛 get me wrong, that's a step up from a typical spreadsheet. But 葫芦影业APP has other features, like AI that utilizes the disciplines we put into the tool and learns what projects we assign our resources to, so it can make predictions about how we鈥檙e going to staff projects in the future.鈥澛
And Maesch has noticed 葫芦影业APP鈥檚 predictions getting better the more data Mesh puts into the system. It鈥檚 learning their methods and improving their process. 鈥淲e鈥檙e getting better and better in each sprint we do,鈥 he said.
The Results
Being able to capture present and near-future data with 葫芦影业APP has been incredibly helpful, but the Mesh team is also using 葫芦影业APP to maintain a backlog of their past project data and forecast ahead. 鈥淲e鈥檙e still working on it,鈥 Maesch said, 鈥淏ut the goal is to forecast a quarter ahead鈥攖o nail down our resource allocation for three months out.鈥 And they are 鈥渧ery, very close to reaching that forecasting goal鈥 with 葫芦影业APP. According to Zeronik, 鈥淭hat is the killer feature for us.鈥
Ultimately, 葫芦影业APP is helping the Mesh Systems team leverage data to understand when they need to hire the right staff and evaluate the capabilities of their existing team鈥攁nd it鈥檚 happening with enough lead time to put them ahead of the curve so they maximize efficiency and revenue. 鈥満耙礎PP鈥檚 biggest value proposition for us is that it's helping us look at what projects are coming in versus what鈥檚 rolling off and determine how to optimize our resources,鈥 Zeronik said. 鈥淚f you have a couple simultaneous projects, you can manage it, but right now, we have 20 simultaneous projects and 60 engineers. There鈥檚 just no way we can do that without an intelligent, database-driven tool like 葫芦影业APP. And it鈥檚 only going to get harder. Our business is growing, so those 20 projects are going to be 25 plus next year鈥攚ith 70 plus engineers.鈥澛
Most recently, Mesh Systems used the data 葫芦影业APP provided to identify where to expand their team.聽
Additionally, 葫芦影业APP has helped Mesh Systems improve time tracking with partners. 鈥淏efore 葫芦影业APP, we didn鈥檛 have any capability to track time with our partners,鈥 Maesch said. 鈥淪o we鈥檙e taking advantage of that to its fullest, too, and it鈥檚 turned out to be a great asset, especially when it comes to tracking time and filling out invoices.鈥 According to Maesch, 鈥淔rom an operational standpoint, 葫芦影业APP has been a huge help in being able to close out our months quicker鈥攁nd we're able to keep better track of how to build these projects. 葫芦影业APP has completely changed how we interact with our partners. It's made us more efficient and more in-tune with what's happening.鈥
In terms of 葫芦影业APP鈥檚 onboarding and customer service, Mesh Systems has been incredibly pleased. 鈥淚f there was one thing that I could shout from the rooftops about 葫芦影业APP, it would be that the customer success model is one to replicate.鈥 In fact, it鈥檚 given the Mesh team the confidence that they鈥檇, one, implement 葫芦影业APP correctly to get the most out of the tool and, two, that 葫芦影业APP would heed the feedback that they provided to continually make the application better. 鈥淢ore important than even the tool itself has been 葫芦影业APP鈥檚 commitment to our success using the tool,鈥 Zeronik said.
When asked what advice he鈥檇 give to other firms about resource allocation, Zeronik had this to say: 鈥淚f you're a professional firm鈥攁nd you live in this dynamic state with engagements concluding and new ones coming in鈥攖hen you can鈥檛 manage resource allocation and optimization at scale without a resource planning tool like 葫芦影业APP. Full stop.鈥