LEES + Associates
葫芦影业APP Helps Lees + Associates Build Better Teams to Boost Bottom Line
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LEES + Associates
's full story here.
Background
LEES + Associates is an architecture and planning firm鈥攚ith offices across Canada鈥攖hat specializes in cemeteries and memorials as well as parks, trails, and recreation spaces. While most of their work is for municipal clients, the 26-person firm also does private development and landscape architecture. According to Megan Turnock鈥攁 principal whose focus is on citywide public space planning鈥擫EES + Associates has been in business for more than 20 years.聽
Founded by Erik and Kathi Lees, the company is now headed by three senior landscape architects. Typical projects for the firm range from small design projects that might take three to four months to complete to planning projects that run for a year to 18 months. According to Turnock, there are also projects that evolve over time, starting small and adding on, so it鈥檚 difficult to even pinpoint when the work truly started or stopped.聽
The Challenge
Before adopting 葫芦影业APP, LEES + Associates felt a pressure to answer all the municipal request for proposals (RFP) they came across鈥攚ithout really knowing whether they had the internal resources to complete the work should they win the job. According to Turnock, the firm鈥檚 鈥渁ttitude was one of: well, if we get it, we鈥檒l figure it out.鈥 And they did; but it wasn鈥檛 without a fair bit of stress. 鈥淚t鈥檚 great to win work,鈥 Turnock said. 鈥淎nd we want to be able to go after things and be excited about them and have the resources to do [the jobs] well.鈥 It was that desire that led the firm to 葫芦影业APP.聽
鈥淲e had tried different strategies to forecast availability and workload to ensure we weren鈥檛 burning people out or under utilizing them,鈥 Turnock said. Specifically, LEES + associates tried using spreadsheets and having their team email their work plan for the upcoming week. 鈥淧roject managers sort of kept it all in their heads,鈥 she said. But that didn鈥檛 give the team what they needed when it came to looking ahead, especially as projects were scheduled to conclude and new ones were set to begin. 鈥淭hat makes it quite hard when you鈥檙e trying to evaluate whether or not to go after a specific proposal,鈥 Turnock said.
The Solution
Ultimately, LEES + Associates adopted 葫芦影业APP in order to improve their resource allocation capabilities鈥攁nd they chose 葫芦影业APP over its competitors on the market because of its 鈥渋ntuitive, easy-to-use interface and clear steps to team-wide implementation,鈥 Turnock said. The LEES team also appreciated the real-time link between their time-sheets and project budget: 鈥淏eing able to track our work in real-time for our project managers鈥攁s well as our principals and owners鈥揾as been huge,鈥 she said. The fact that 葫芦影业APP鈥檚 time-sheet and project tracking features are easier to use than what the LEES team was using before has made adopting the application easy. 鈥淥ur admin team loves it, '' she said. 鈥淎nd it鈥檚 really helped our resource management, because we鈥檝e put all of our long-term projects in,鈥 she said. 鈥淥ur schedules change, but at least you can get a snapshot of what鈥檚 going on at any given time.鈥
For Turnock specifically, a few of 葫芦影业APP鈥檚 reporting features stood out: 鈥淏eing able to see our workload actually populated with color-coded percentages and people鈥檚 time in there over the next two or three months hit home with me,鈥 she said. 鈥淭hen, seeing a project budget and the spent-planned-remaining bars and the burn rate chart鈥攊t was like, 鈥榶es, I want that,鈥欌 she said.
The Results
LEES + Associates is intentionally starting slow with 葫芦影业APP, but are looking forward to expanding their use to better inform their decisions about what work to pursue鈥攁nd when. 鈥淭he platform has functionality that we haven鈥檛 used yet, and I think that鈥檚 okay,鈥 she said. 鈥淲e鈥檝e started with the things that were the highest priority for us and we鈥檒l add on from there.鈥 For LEES + Associates, that鈥檚 the timesheets, project widgets, and the work plans.聽
鈥淚 certainly think everyone appreciates being able to see their own workload forecasted,鈥 Tunock said. 鈥淧lus, we鈥檙e so much more transparent鈥攁nd deliberate鈥攚hen it comes to how much people are taking on.鈥 The firm has also noticed an improvement in their ability to put together teams that positively impact their bottom line. 鈥淥ne of the things we wanted to be able to see is when it makes sense to hire another person鈥攚hich has a huge impact on our bottom line,鈥 she said. 鈥淵ou can add another person to the team, deliver more work, and that鈥檚 obviously a benefit,鈥 but, at the same time, you want to be sure you have enough work to support everyone.聽
According to Turnock, 葫芦影业APP was definitely worth the investment for LEES + Associates: 鈥淚n terms of efficiency and our comfort level with decision-making, it鈥檚 definitely been worth the cost,鈥 she said. 鈥淲e all need to be better prepared going forward and 葫芦影业APP is a tool that can help you do that鈥攊t can help you make better, data-driven decisions, which is where I want to be, not making emotional decisions or fear-based ones.鈥